Privacy Policy:

We don’t collect your personal information other than that needed to deliver / ship the book to you which is your name, e-mail address and delivery address.  After you have received the book we do not store this information but delete it.   We do not send out marketing or promotional material from this Web site.  If we do decide to do that at a later stage we will create a separate voluntary mailing list for that and not use the list of people who have bought from us.  We will NOT under any circumstances sell your information or make it available to anyone else.

We do NOT accept, collect or store credit card information or banking details at all.  Payments are done via PayPal.  At no stage does PayPal provide us with your financial information.  They send us only your name and delivery address and notification that you have transferred X amount to us.

If you pay via electronic transfer then again you are making a payment through your own bank without disclosing your financial information to us.  You don’t even have to send us proof of payment if you use the reference number provided by us as we’ll pick this up from our bank statement.


Return and non-delivery policy:

We check every book before sending it out to make sure it is in good quality and we package it in bubble wrap to make sure you receive it in good order.   We have all taken great care to ensure a quality product that we’re sure you’ll be delighted with.

However, the following policies are in place:

If we send the book to you without a tracking number and you do not receive it within a reasonable time-frame we will replace it at our own cost.  Keep in mind for international orders that it can take anything from 1 week to more than a month for a book to go from point A to point B.  

Books ordered in the USA are dispatched from Virginia, USA.
Books ordered in South Africa are dispatched from Centurion, South Africa.
International orders are shipped either from USA or South Africa but mostly from South Africa as we have better postal rates than USA.  It takes approximately two weeks to most countries.

If for some reason the book is not what you were expecting and you choose to return it to us, we will refund you the cost of the book as long as it is returned within 2 weeks of receipt and in the same condition that you found it.  We will not in this instance refund you the delivery or postage charged.

If the book is received damaged we will replace it at our own cost.  We may request you to return the damaged product to us as proof, but should this happen we will cover the cost of the postage.